Toll Free Number Of ISP's in Nepal

Hello Guys,
Are you an Internet user or want to connect the internet services to your home or office? If you are an internet user from Nepal and have connected internet or want to connect internet either that is ADSL, fiber, wireless or cable internet then you must have faced internet problem issue or want to know the recent offers and price of that internet services, then you are at the right place.

 There are many ISP's in Nepal which are registered under Nepal Telecommunications Authority (NTA). Due to poor internet connection or no internet access in your internet, you may have to call frequently to your internet service providers (ISP's), and you may have severe balance cut because they will hold your call for more than 4-5 minutes to check your internet connections or you may have any feedback or query regarding internet service and some of you may also face the problem that you call to ISP's support and they are busy and the call will not receive but you face balance cut from your mobile phone so that, Nepal Telecommunications Authority (NTA) has made it compulsory for all internet service providers (ISP's) in Nepal to have toll-free numbers. Furthermore, sooner or later, every ISP must have a toll-free number of their own.

Toll-Free Phone, also called Advanced Free Phone Service (AFS), targeting to provide quality value-added service for large corporate offices, commercial organizations and social communities which need good communications with their customers, suppliers, dealers and supporters wishing to enhance the relationship.


  • Reverse Charging: Freephone is characterized by its reverse charging feature, i.e., if number A calls to AFS number B, then A is not charged for the call but AFS number B is charged for that call.
  • Single Unique AFS Number
  • Can handle 10 simultaneous calls by single AFS number
  • Flexible Routing
  • Welcome message
  • Call Limit

    In conclusion, Toll-Free numbers are the numbers that one call on for free to the ISP's of Nepal. so with toll-free numbers, customers will get to speak out about their queries, feedback, dissatisfactions easily and freely.

Here I am going to list out some  major ISP's toll-free numbers in Nepal:


Toll-FREE Numbers

Worldlink Communications Ltd.


Nepal Doorsanchar Company Ltd.

1498, 198

Vianet Communication Pvt. Ltd.


Classic Tech Pvt. Ltd.


Subisu Cablenet Pvt. Ltd.


Broadlink Pvt. Ltd.


Techminds Network Pvt. Ltd.


Worldlink Communications Pvt.Ltd.
 Toll-free number

Worldlink Communications is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director Dileep Agrawal. Wlink provides internet service as well as IPTV service(Nettv). Even though it is one of the best internet providers in Nepal, you can face internet problems and need to contact worldlink support or customer care when things went wrong. so, here are the contact details of worldlink communications Pvt.Ltd 

WorldLink Communications Pvt. Ltd.

  • Toll Free: 166001-55050 (NTC)
  • Tel: +977-9801523050 (Ncell)(Head office: Jawlakhel, Lalitpur)
  • Tel: +977-01-5970050 (NTC)
  • Email:
  • website:

Nepal Doorsanchar Company Ltd. Toll-free Number

Nepal  Doorsanchar Company Ltd. is also known as NTC is the prestigious and Government-owned pioneering Telecom operator of Nepal.NTC provides telecom service along with internet service. NTC provides ADSL as well as NTFTTH service to its user. It is one of the cheapest internet services in Nepal and has good service as well. If you have any queries, feedback  and dissatisfaction you can contact with these details:

Nepal Doorsanchar Company Ltd.

  • NTC Toll-free number: 1498, 198
  • Head office: 977-1-4210106, Kathmandu
  • Email:
  • Website:

Vianet Communication Pvt. Ltd. Toll-free number

Vianet Communications P. Ltd. is one of the leading providers of high-speed Internet connectivity and communications solutions for businesses and individuals in Nepal which is established in 1999. It provides internet as well as IPTV service(viatv)  also. It is one of the best internet people choose nowadays because of its good internet service and value-added services. If you have any queries and dissatisfaction you can contact them with the following means:

  • Vianet Toll-free number: 16600188444
  • Head office: 01-5970444, Jawalakhel, Lalitpur
  • Email:
  • Website:

Classic Tech Pvt. Ltd. Toll-free Number

Classic Tech a licensed Internet Service Provider (ISP) and Network Service Provider (NSP) that was formed in July 2009. It also provides IPTV service along with Fiber internet service in collaboration with Prabhu tv. It is also one of the best and trustworthy service providers to its users. If you have any queries and dissatisfaction you can contact them with the following details::

  • Classic Tech Toll-free number: 16600150999
  • Head office: 9801006633, New Baneshwor, Kathmandu
  • Email:
  • Website::

Subisu Cablenet Pvt. Ltd. Toll-free number

Subisu Cablenet is one of the most prestigious ISP of Nepal which was established in 2001 A.D. Subisu provides internet through cable and fiber as well as digital tv (clear tv). Subisu is the first cable internet provider in Nepal. If you have any queries and dissatisfaction you can contact them with the following details::

  • Subisu Toll-free number:166001-59999
  • Head office: 01-4429616, Baluwatar, Kathmandu
  • Email:
  • Website:

Techminds Network Pvt. Ltd. Toll-free number

TechMinds Network Pvt. Ltd is a prominent Internet and Network Service Provider in Nepal established in 2002 A.D. Although, it has the smallest reach the popularity of techminds is huge because of its good internet service.. If you have any queries and dissatisfaction you can contact them with the following details:

  • TechMinds Network Toll-free number:16605651222 (NTC)
    9801575666 (NCELL)
  • Head office: 056-522222, 056-531222,  Narayangarh, Chitwan
  • Email:
  • Website:

Broadlink Pvt. Ltd. Toll-free number

Broadlink is one of the leading internet service providers in Nepal. With 15 Years of Service, we are driven by technology and we aim to provide highly affordable and reliable service. Broadlink also provide wireless Broad wifi) and fiber internet (Broad fiber) along with IPTV( Broad TV) service. If you have any queries and dissatisfaction you can contact them with the following details:

  • Broadlink Toll-free number:9801571235
  • Head office: 9801453020,  BroadLink Tower Sanepa Lalitpur
  • Email:
  • Website:

Here are some other ISPs which have Toll-Free numbers:

ISPToll-Free Number

Himalayan Online Services Pvt. Ltd.16600149520
Arrow Net Pvt. Ltd.16600142222
BroadBand Nepal Pvt. Ltd.166071-52004 (For NTC users)
Sky Broadband Pvt. Ltd.166001-58887
East Link Technology Pvt. Ltd.166001-95985

Metrolink Business Group Pvt. Ltd.16607156222
Big Marshyangdi Net Pvt. Ltd.9801565666
Prabhu Digital Ltd.16600178999,
Mercantile Communication Pvt. Ltd.16600100822
Super Eight Network Pvt. Ltd.9801575750
Infonet Communication Pvt. Ltd.1660774002
Unified Communication Pvt. Ltd.16602358666
Mahakali Digital Network Pvt. Ltd1660017899 (For NTC users),
9801571999 (For NCELL users)
Simpal Media Network Pvt. Ltd. (SIMTV )9801544000
Ultra Net Communication Pvt. Ltd 16601166729
Web Network Pvt. Ltd16607156555
First Link Communications Pvt. Ltd.16602358555
Everest Wireless Network Pvt. Ltd.

Pokhara Internet Pvt.Ltd          
Sustainable Networks Pvt. Ltd   
Sangrilla Informatics Pvt.Ltd       
Loop Networks Pvt. Ltd                           
Shree Kriti Dashan Media Pvt. Ltd.             
9801571005 ( For NCELL users), 16608352003

O61-540188, 061-520910





So, these are the major ISPs that have successfully registered their toll-free numbers in Nepal. With days passing by, let’s hope other ISPs will have their toll free numbers registered as well. Therefore, let’s hope to see every ISP having a toll free number to contact on.
This article is based on the data from November 2020. If you find any of the numbers incorrect/changed, please let us know in the comments section below.
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